Complete Vitality ("we," "us," or "our") is committed to protecting the privacy of our patients, website visitors, and anyone who interacts with our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.
Information We Collect
We may collect the following types of personal information:
Personal Identifiers: Name, email address, phone number, mailing address
Health Information: Information related to your health conditions and treatment preferences, provided during consultations
Communication Data: Records of your communications with us, including text messages, emails, and phone calls
Website Usage Data: IP address, browser type, pages visited, and other standard web analytics data
How We Use Your Information
We use the information we collect to:
Provide and manage our healthcare services
Schedule appointments and follow up on treatments
Send marketing and promotional communications (with your consent)
Send text messages (SMS/MMS) about promotions, wellness tips, and service updates
Respond to your inquiries and requests
Improve our website and services
Comply with legal and regulatory obligations
Text Message (SMS/MMS) Communications
If you opt in to receive text messages from Complete Vitality, we may send you marketing and
promotional messages, including information about our services, special offers, wellness tips,
and appointment reminders. By providing your phone number and consenting to receive text messages,
you understand and agree to the following:
Consent is not required as a condition of purchasing any goods or services.
Message and data rates may apply depending on your mobile carrier plan.
Message frequency varies.
You may opt out at any time by replying STOP to any message.
You may request help by replying HELP to any message.
We will not share your phone number or opt in information with any third parties for their marketing purposes.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Service Providers: Third party vendors who assist us in operating our business (e.g., messaging platforms, website hosting, payment processors)
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information
from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet
or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
Access, update, or delete your personal information by contacting us
Opt out of marketing text messages by replying STOP at any time
Opt out of marketing emails by clicking the unsubscribe link in any email
Request information about the personal data we hold about you
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Complete Vitality
819 Mimosa Park Road
Tuscaloosa, AL 35405
Email: [email protected]